January 2009 Archives

Meerkats versus Iggy Pop

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meerkat After four years of English at University, I ended up concluding that at the end of the day a good novel was one you like, and a bad novel was one you don’t. 

Subjectivity wins every time.

And I feel the same about the current crop of car insurance ads being inflicted on us.  I love Iggy Pop, but I find the Swiftcover commercials frankly disturbing. 

Yet weirder still is the Compare the Meerkat campaign for – of course – Compare the Market.  The latest TV slot shows that this is a campaign with legs, albeit slightly short, stubby ones.  I think the ads are genuinely funny and a brave step forward for an insurance aggregator.

What’s the difference?  Meerkat is charming.  Iggy is a sweaty, drug-induced nightmare.  But at the end of the day, like literature, I think it might be simply down to personal taste.

Thought of the day

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Much as I love advertising, there is something to this…

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AOL to sell Bebo?

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Great post by Mike Butcher on TechCrunch arguing that AOL may be contemplating a sale of Bebo.

One strategic issue I can see with Bebo as a media property is that it is very very strong with kids of school age – but as kids get older, they seem to gravitate to Facebook.

If Facebook can hold its audience from the teen years into their twenties and thirties, clearly that’s going to be more valuable to many advertisers.

Whilst I don’t doubt that AOL is probably looking at some disappointing numbers from Bebo right now, I’d be surprised if they decided to sell at what (I hope) is close to the bottom of the market.

That’s especially because Bebo has delivered some great innovation around ad properties, particularly around online soaps like Kate Modern. It’s easy to pigeon-hole Bebo as a social networking site – but it is also an important delivery channel for video.  And video, as bandwidth increases, will be the channel of the future.

We had quite a chunky piece of research written up in Marketing Week last week looking at the ongoing impact of Google’s decision last year to allow competitive brand bidding.

In a nutshell, we found that aggressive brand bidding is only really happening in two sectors – travel and finance.  And in the case of finance, aggregators like Money Supermarket are doing most of the competitive bidding.

Aggregators are particularly well placed to benefit from brand bidding because they often have very relevant content on their sites.  And the word ‘competitive’ is a bit of a misnomer here – aggregators are an important partner for many brands, especially in the insurance sector.

Of course, it’s ironic to find a company like Direct Line, which has had a very public anti-aggregator stance, being targeted by aggregator advertising.

One thing we did spot is that companies like Tesco Insurance seem to be using affiliates to dominate the vital first page of search results.  By contrast, Norwich Union seem to restrict affiliates from bidding on their brand terms – and as a result, their first page of search results features seven or eight direct competitors.

Conventional wisdom used to be that affiliates shouldn’t be allowed to bid on brand terms – but in the light of competitive brand bidding, that’s a strategy that should be reconsidered.

Rise of the info shopper

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 There's an interesting piece in the Wall Street Journal (flagged up in Internet Retailing) on some new research showing the growing importance of the 'info shopper'.

Basically this is someone who is reluctant to make a purchase offline without thoroughly researching it online.

The research suggests that this 'research-first' mentality is creeping into an ever-broader range of goods - from cars to electrical goods to white goods.

There's a remarkable statistic that 92% of respondents trust the information they get online more than the information they get on the high street or anywhere else.  Advertising gets a bit of a battering as well, with 78% of people saying that ads no longer contain the information they need.

Bricks and mortar retailers have of course had a dismal Christmas - but this research suggests that the recession is only partly to blame.  A more deep seated problem is the failure to give this new breed of shopper what they need.

Number ten
Thanks to the wonders of Google Analytics, from my 59 blog posts of last year here are my top ten posts.

Best headline IMHO goes to number three on the list - Yahoo beats Mr Spicy in snack food smackdown.  Arguably it was also one of the most important stories of the year, since it set the legal precedent which allowed Google to introduce competitive brand bidding.

Mr Spicy was a story that the UK marketing press has pretty much ignored - although to be fair, they did cover an awful lot of stories that I missed and they are all lovely people!

Here's my top ten, starting at the top...












Google's results for the fourth quarter of 2008 came out yesterday and look typically impressive overall.  

However, whilst total global revenues increased 3% on the previous quarter, in the UK revenues dropped by $91m, from $776m to $685m.  In percentage terms, that's a drop of nearly 12%.

Presumably this is largely due to sterling's weakness against the dollar - but perhaps it also explains Google's eagerness to remove restrictions on Google Adwords advertising on gambling and alcohol.  And the abolition of agency commissions through the ending of Best Practise Funding on the 31st December will also help a little in the current quarter.


Bad science is good PR

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A couple of news stories caught my eye last week.

One was the story about the carbon footprint of a single Google search, which I blogged about at the time.  The second was a story widely reported in the UK press about how drinking more than seven cups of coffee a day can cause you to hallucinate.

Cup of coffee
Both stories fit nicely into a pattern of how a seemingly normal, harmless activity can actually damage your health or the planet - which clearly is a part of how they became newsworthy.

And both stories are based on original research which didn't actually make the claims that were so widely reported.

In the case of the Google story, this was originally picked up by the Sunday Times.  Their story went:

"Performing two Google searches from a desktop computer can generate about the same amount of carbon dioxide as boiling a kettle for a cup of tea, according to new research.

"While millions of people tap into Google without considering the environment, a typical search generates about 7g of CO2.  Boiling a kettle generates about 15g."

Google has disputed these figures on its official blog, claiming instead that the carbon footprint of a single Google search is more like 0.2g.

The original research didn't use the boiling kettle analogy - this seems to have been inserted by the journalist to bring the story to life.

The coffee gives you hallucinations story has been given a good kicking by the Guardian's Bad Science column.  

Again, it seems that the story that got in the press -  that drinking seven cups of coffee a day can increase your chances of hallucination - was not in the research.  However it looks like the researchers added it into their press release to give the story a bit of a zing.

I was quite surprised to see the sample size that this research is based on - an online questionnaire completed by 219 students.  So the 'seven cups' hypothesis is based on results from the top 10% of coffee drinkers, or about 22 students.

With this size of sample, I would have thought that a couple of nut cases could easily skew the results.  And the research can be read in a number of different ways:

1) lots of coffee causes hallucinations

2) people who suffer from hallucinations like to drink lots of coffee

3) people who drink lots of coffee and suffer from hallucinations are more likely to fritter their time away filling in online questionnaires

Anyway, I guess in these cynical times the message we should be taking from all this is never let the truth get in the way of a good story!

There were plenty of reports of Google's Street View spy cars being spotted around the UK last year, so presumably we won't have too long to wait for Street View being introduced here.  

Meanwhile Street View is live in Paris, and it is now surprisingly high-definition.  I can imagine a new vogue for virtual tourism where you can travel to exotic locations and take screen grabs rather than photos.

For instance, here's my "photo" of Notre Dame Cathedral in Paris - frankly pretty much on a par with some of my real photography.

Google Street View - Notre Dame

Zooming into the courtyard in front of the cathedral is a nice little vignette - what looks to me to be a gipsy presenting an unwitting tourist with some 'free' lucky heather.

Google Street View - Notre Dame zoom

And on full zoom, I think you could pretty much identify the people involved.  There's going to be so much fun along these lines when the UK versions launch!

Google Street View - Notre Dame zoom

This lovely little animation from German agency Sholz and Friends compresses fifty years of marketing into a three minute film.  Don't be put off by the slightly intimidating title: "Dramatic Shift in Marketing Reality".


Yesterday's T-Mobile flashmob at Liverpool Street station aired in the first break during Big Brother on C4 this evening - great idea, great execution - but Saatchis are missing a trick by not having the video immediately online on the T-Mobile YouTube channel.

T-Mobile flash mob

The BBC reports today on the environmental cost of a single Google search.  According to a Harvard University academic, each two searches on Google have the same carbon footprint as boiling a kettle.  So each day, Google is wrecking the environment to the tune of 200 million searches, or 100 million cups of tea.

Google may not be the worst offender.  A report on Trendsspotting last October compared the carbon footprint of Facebook with that of major US cities.  Based on the remarkable statistic that there are now 10 billion photos hosted on Facebook, Trendsspotting calculated that the carbon footprint of Facebook was around half that of New York City - and Facebook is piling on more servers all the time to keep up with user demand.
Facebook carbon footprint

Right now, we're all so obsessed with the credit crunch, but it can't be long before environmental issues come to the forefront once more.  And perhaps digital can't maintain it's smug "we're paper-free, so we don't contribute to global warming" stance for too much longer.

Looking further ahead, maybe we will see steam-powered server farms in Iceland and have websites showing a "Hosted on recycled energy" badge.